Quality Improvement (QI) is an evidence-based approach that helps primary care free up time to deliver and evaluate initiatives, and embed new approaches more effectively and efficiently into practice. QI helps us to make the most of our systems, organisations, talents and expertise to deliver better outcomes for patients. Read more.

QI Ready is a free resource for all practices and has been developed to support GPs and practice teams with QI activities in practices. It is your starting place for all QI tools, guidance and case studies.

The Top Tips for using QI Ready includes information about using the learning network and offers a brief introduction to the quick guides, case studies, resources and discussions that the network contains. You can also watch our video which introduces QI Ready.

We are continually adding new content to the learning network. Access the latest QI guidance and resources, case studies, blog posts and discussions.

 

  • Quality Improvement Webcast

    This webcast produced by RCGP provides an overview of quality improvement, the different QI tools and processes, as well as some top tips on how to get started on QI!

  • Implementing Care and Support Planning for people with Long Term Conditions.

    Glenpark Medical Centre, in Gateshead developed a video to share their experience of undertaking a quality improvement project on implementing care and support planning for people with long term conditions. The practice team share how they started the QI process, the systems they put in place and the impact of the project. Access the video.

  • Reducing the number of incoming telephone calls

    Lockside Medical Centre, a practice in Greater Manchester share their experience in a short case study video of undertaking a quality improvement project on reducing the number of incoming phone calls to their practice.

  • RCGP Clinical Advisers Programme

    Are you interested in influencing quality standards? As an RCGP Clinical Adviser you can help to define high quality care, have your say on key areas for quality improvement and decide on what are best metrics to measure performance.

  • Sepsis resources for GPs and practice staff

    The RCGP created the Sepsis Clinical Spotlight in 2016 and Clinical Priority in 2017 aiming to raise awareness of sepsis and educating GPs and primary care staff on the identification of Sepsis and delivery of adequate care which will ultimately will have an impact upon this condition, reducing the burden for the individuals, their families and the wider NHS.

  • Daffodil Standards: UK General Practice Core Standards for Advanced Serious Illness and End of Life Care

    The RCGP and Marie Curie have launched the Daffodil Standards: a set of quality standards for general practice, to help you and your practice assess and improve the care you provide to people affected by advanced serious illness and end of life care.

  • Improving cancer referrals through National Cancer Diagnosis Audit

    GP practice case study about improved PSA test and cancer referral processes from the National Cancer Diagnosis Audit (NCDA)

  • Quality improvement data reports focusing on prescribing and patient safety

    The RCGP and Clinical Practice Research Datalink (CPRD) have developed confidential bespoke practice and patient-level drug prescribing reports, available for free for GP practices contributing to CPRD.

  • TARGET Antibiotic Toolkit

    The TARGET toolkit is a central resource for clinicians and commissioners about safe, effective, appropriate and responsible antibiotic prescribing,

  • iSPACE – dementia friendly GP surgeries

    iSPACE is a quality improvement and innovation programme that aims to improve the pathway of patients with dementia and their carers through GP surgeries in all parts of Hampshire, Dorset, Isle of Wight and south Wiltshire.

Reception

What is QI?

The What is QI? section contains information that can be browsed using the main topics of the quality improvement wheel for primary care.
Case studies

QI case studies

The learning network contains a growing collection QI case studies that you will find helpful when carrying out quality improvement work in your practice.

Self-accreditation system

The self-accreditation system consists of achievable standards for QI for GPs to measure against and, when completed, can contribute towards appraisal and revalidation.
QI testing

E-learning modules

The e-learning modules have been produced to compliment the learning network and self-accreditation process. They will assist you in better understanding quality improvement methodologies.
Practice manager

QI resources

The learning network contains a wealth of useful QI Resources that you will find helpful when carrying out quality improvement work in your practice.
Meeting

Connect with others

Join in discussions and connect with other members who are interested in quality improvement in general practice.