Case studies by improvement tool

Search options

Featured case studies

Barnetby Medical Centre – Patient Online Services Registration via Patient Access – GP QI Project

Barnetby Medical Centre recently undertook a 2 month long QI project to increase the percentage of patients, regularly using online services, beyond 20% and increase patient awareness of online services. This QI Project also hoped to increase staff productivity, by reducing the number of calls to the Practice for medication requests, appointment bookings, etc. which could instead be done online through Patient Access. Read more »

Haxby PROACTIVE project

Haxby Prospective Review Of Patient ACcess, Time Management and Workload to ImproVe Efficiency (PROACTIVE) project will have three overarching themes: Patient Care, Sustainability and Collaboration. These themes will be visible in all work streams and changes that are developed. Read more »

Implementation of Paramedics in a GP setting at Haxby Group in Hull

This improvement work involves three Paramedic practitioners who are helping to aid the provision of urgent care in our four Hull-based sites, which are embracing new ways of working. Read more »

Quality Improvement in Haxby Group Primary Care Vasectomy Service

Haxby Group Practice has offered vasectomies to patients registered in GP practices in North Yorkshire for the past decade and has now carried out over 3000 procedures in an out of hospital setting. As a result, this has shifted and consolidated the provision of this service locally to Primary care. Read more »

Home » QI Case studies » Case studies by improvement tool

There are 26 case studies on the learning network. Use the dropdown select tool below to find case studies that used a specific improvement tool.

Barnetby Medical Centre – Patient Online Services Registration via Patient Access – GP QI Project11th September 2020Barnetby Medical Centre recently undertook a 2 month long QI project to increase the percentage of patients, regularly using online services, beyond 20% and increase patient awareness of online services. This QI Project also hoped to increase staff productivity, by reducing the number of calls to the Practice for medication requests, appointment bookings, etc. which could instead be done online through Patient Access.01652 68820307786077554samiul.ahmed@nhs.nethttps://www.barnetbysurgery.nhs.uk/Barnetby Medical Centre, Victoria Road, Barnetby DN38 6HZ, UKContext | Diagnose | Plan and test | Implement | Sustain | Patient involvement | Evaluation
Islington GP Federation End of Life Care QI Project25th February 2020Islington GP Federation Quality Improvement Team has supported 32 Islington practices with this years’ End of Life QI module (part of the Quality and Outcomes Framework in the 2019 GP Contract). This case study outlines how an ‘at-scale’ organisation, such as a GP Federation can provide the capacity and expertise required to support effective quality improvement within primary care. 020 3188 7616Rosie.Alouat@rcgp.org.ukhttp://www.rcgp.org.uk30 Euston Square, London, NW1 2FB
EQUIP: A programme of Quality improvement training for GP Trainees in Northern Ireland21st January 2020In this short case study video, Dr Nigel Hart, Associate Director of GP Training and Associate Director for Primary Care shares his experience of how they developed the EQUIP programme to provide quality improvement training for GP trainees in Northern Ireland. It also provides an overview of the importance of quality improvement, how to get ...020 3188 7616Rosie.Alouat@rcgp.org.ukhttp://www.rcgp.org.uk30 Euston Square, London, NW1 2FB
Review of prescribing for patients with a disability, autism or both, by a primary care pharmacist in Wales12th November 2019A primary care pharmacist in Wales used the RCGP/ CPRD QI reports to review the prescribing of psychotropic drugs for patients with a Learning Disability or Autism or both. 020 3188 7616Rosie.Alouat@rcgp.org.ukhttp://www.rcgp.org.uk30 Euston Square, London, NW1 2FB
Implementing Care and Support Planning for people with Long Term Conditions.15th August 2019Glenpark Medical Centre, in Gateshead developed a video to share their experience of undertaking a quality improvement project on implementing care and support planning for people with long term conditions. The practice team share how they started the QI process, the systems they put in place and the impact of the project. Access the video.020 3188 7616Rosie.Alouat@rcgp.org.ukhttp://www.rcgp.org.uk30 Euston Square, London, NW1 2FB
Reducing the number of incoming telephone calls19th June 2019Lockside Medical Centre, a practice in Greater Manchester share their experience in a short case study video of undertaking a quality improvement project on reducing the number of incoming phone calls to their practice.020 3188 7616Rosie.Alouat@rcgp.org.ukhttp://www.rcgp.org.uk30 Euston Square, London, NW1 2FB
Improving cancer referrals through National Cancer Diagnosis Audit19th December 2018GP practice case study about improved PSA test and cancer referral processes from the National Cancer Diagnosis Audit (NCDA)
Safety netting TWW referrals through National Cancer Diagnosis Audit13th December 2018Case study of improved two week wait referral safety netting from the National Cancer Diagnosis Audit.
Driving bowel screening uptake through National Cancer Diagnosis Audit6th December 2018Case study from a GP practice that worked to improve its bowel screening uptake following participation in the National Cancer Diagnosis Audit
Quality improvement data reports focusing on prescribing and patient safety22nd November 2018The RCGP and Clinical Practice Research Datalink (CPRD) have developed confidential bespoke practice and patient-level drug prescribing reports, available for free for GP practices contributing to CPRD. There are two sets of reports, distributed every six months to practices in all four nations of the UK.020 3188 7616Rosie.Alouat@rcgp.org.ukhttp://www.rcgp.org.uk30 Euston Square, London, NW1 2FB

UTI assessment and management20th September 2018Doc 4 6 QI activities New template April 2016 – UTI Document 1.9 Audit template – UTI

Atrial fibrillation anticoagulation5th July 2018Anticoagulation rates for atrial fibrillation in primary care01423 33003007912303248rwtatham@gmail.comwww.springbankhealth.co.ukGreen Hammerton, York YO26 8BN, UK

iSPACE – dementia friendly GP surgeries12th April 2018iSPACE is a quality improvement and innovation programme that aims to improve the pathway of patients with dementia and their carers through GP surgeries in all parts of Hampshire, Dorset, Isle of Wight and south Wiltshire. 023 8202 0840enquiriesahsn@wessexahsn.nethttps://wessexahsn.org.uk/Southampton Science Park, Innovation Centre, 2 Venture Rd, Chilworth, Southampton SO16 7NPContext | Plan and test | Sustain | Patient involvement | Engagement | Behaviour change | Evaluation

Evaluation of application of 56 evidence based prescribing safety indicators3rd February 2018Aim The aim of this project was to test the usefulness and practicality of implementing, in general practice, the 56 prescribing safety indicators described in Spencer et al. Identification of an updated set of prescribing safety indicators for GP’s.1. These 56 prescribing indicators were all validated and ranked in severity from 2 at the lower ...

Releasing Time for GPs – improving mail workflow24th January 2018Introduction: Our QI process started with a near-miss significant event. This involved a hospital clinic letter that was sent to the practice and forwarded to the relevant GP. The letter asked the GP to change one of the patient’s regular medications. This instruction was missed by the GP but picked up by the patient who ...simon.stockill@nhs.net

Heeley QI case study25th October 2017Results of demand survey01142507206epark1@nhs.net302 Gleadless Road, Sheffield, United Kingdom

Health Catch Up – Holistic evidence based screening in migrants12th August 2017Efficient and innovative system for implementing evidence based screening to improve migrant health and tackle undiagnosed HIV, Hep B and C and latent TB

300 medical students tackling medication non-adherence2nd July 2017Final year medical students at Cardiff University undertake a personal improvement project that benefits patients. By asking patients about medication non-adherence they are improving their ability to take a medication history. When the student identifies a case of medication non-adherence, they are encouraged to: act on this information by informing their supervising colleague; having a ...+44 07854271884andypcs@gmail.com

Auditing the impact of staff training on the workload of the Oncall GP1st May 2017Auditing the impact of staff training on the workload of the Oncall GP

Doing no harm – empowering students in sustainable healthcare and quality improvement13th April 2017The Sustainable Healthcare optional module at the University of Bristol, delivered by the Department for Sustainability, NUS and the Centre for Sustainable Healthcare (CSH), helps students learn about sustainability and quality improvement and run their own projects.kim.croasdale@nus.org.uk

Using 5S in the consulting room13th April 2017We took part in a session based on ‘5S principles’ and applied this philosophy to help us organise our consulting rooms and administrative areas into leaner, cleaner and more efficient places in which to work.

Prescribing and patient safety: quality improvement reports17th March 2017The RCGP and Clinical Practice Research Datalink (CPRD) have developed practice-level quality improvement reports, focusing on prescribing and patient safety. These reports were piloted with practices across the UK.david.mullett@rcgp.org.ukhttp://www.rcgp.org.uk30 Euston Square, London, NW1 2FB

Reducing strong opiate prescribing3rd March 2017This improvement work achieved a reduction in the number of prescriptions for strong opiate medication (drugs of the equivalent strength of codeine 30mg or above) issued per month at Lockside Medical Centre.07813 092893joanna.bircher@nhs.nethttp://www.locksidemedical.co.ukLockside Medical Centre, 85 Huddersfield Road, Stalybridge, SK15 2PT

Haxby PROACTIVE project31st October 2016Haxby Prospective Review Of Patient ACcess, Time Management and Workload to ImproVe Efficiency (PROACTIVE) project will have three overarching themes: Patient Care, Sustainability and Collaboration. These themes will be visible in all work streams and changes that are developed. 01904 724600mike.holmes@nhs.nethttp://www.haxbygroup.co.uk/Haxby and Wigginton Health Centre, 2 The Village, Wigginton, York, YO32 2LL

Implementation of Paramedics in a GP setting at Haxby Group in Hull26th October 2016This improvement work involves three Paramedic practitioners who are helping to aid the provision of urgent care in our four Hull-based sites, which are embracing new ways of working.01904 724600mike.holmes@nhs.nethttp://www.haxbygroup.co.uk/Haxby and Wigginton Health Centre, 2 The Village, Wigginton, York, YO32 2LL

Quality Improvement in Haxby Group Primary Care Vasectomy Service21st October 2016Haxby Group Practice has offered vasectomies to patients registered in GP practices in North Yorkshire for the past decade and has now carried out over 3000 procedures in an out of hospital setting. As a result, this has shifted and consolidated the provision of this service locally to Primary care.01904 724600mike.holmes@nhs.nethttp://www.haxbygroup.co.uk/Haxby and Wigginton Health Centre, 2 The Village, Wigginton, York, YO32 2LL

Show all