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The contents on this page can only be viewed by members of the Learning Network. If you're already a member, please take a moment to log in to the network. If not, please register.

This online Learning Network provides members with information and support around Quality Improvement (QI), an evidence-based approach that helps primary care free up time to deliver and evaluate initiatives, and embed new approaches more effectively and efficiently into practice.

QI helps us to make the most of our systems, organisations, talents and expertise to deliver better outcomes for patients.

Members have access to useful resources and case studies as well as opportunities to share learning from their experiences and make useful links with others interested in QI.

Whether you have been undertaking QI work for a while or just want to find out more, this network can support you in your journey and connect you to colleagues across the country who are working in innovative ways.

Membership is open to people working in GP practices and other organisations that support them. Register now to become a member of the Learning Network.

This network has been developed as part of the Royal College of General Practice’s Quality Improvement programme, led by two Clinical Lead’s Dr Mike Holmes and Dr Simon Stockill. If you have any questions about the programme please get in touch with the team at

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New information on patient satisfaction shows pressing need for more support for general practice, says RCGP Wales

86% of respondents said they were satisfied with the care they received from their GP, down from 90% in 2016/17. 42% said they found it difficult to make a convenient appointment, rising from 38% in 2016/17.

Dr Rebecca Payne, RCGP Wales Chair, said:

"These figures are obviously concerning. They will be disappointing for GPs who are working extraordinarily hard in extremely difficult circumstances.

"We need to be clear that this a result of workforce shortages and underinvestment in general practice. They provide further evidence that the Welsh Government need to take action.

"We need to see specific measures to boost the workforce, including alleviating workload pressures to help keep GPs in the profession, increasing GP training places, and developing a wider general practice team with other healthcare professionals.

"We also need to see a significant shift in resource. Welsh general practice receives a lower share of NHS spend than anywhere else in the UK and this needs to be urgently addressed. Only last week we had the latest plan committing to allowing patients to access more care in their community, it will only be achieved with more support for general practice.

"This is having a direct and negative impact on patient care and action needs to be taken."


The window below shows tweets from Twitter using the hashtag #QIReady.

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