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This online Learning Network provides members with information and support around Quality Improvement (QI), an evidence-based approach that helps primary care free up time to deliver and evaluate initiatives, and embed new approaches more effectively and efficiently into practice.

QI helps us to make the most of our systems, organisations, talents and expertise to deliver better outcomes for patients.

Members have access to useful resources and case studies as well as opportunities to share learning from their experiences and make useful links with others interested in QI.

Whether you have been undertaking QI work for a while or just want to find out more, this network can support you in your journey and connect you to colleagues across the country who are working in innovative ways.

Membership is open to people working in GP practices and other organisations that support them. Register now to become a member of the Learning Network.

This network has been developed as part of the Royal College of General Practice’s Quality Improvement programme, led by two Clinical Lead’s Dr Mike Holmes and Dr Simon Stockill. If you have any questions about the programme please get in touch with the team at QI.Ready@rcgp.org.uk.

RCGP RSS News Feed

Text messages incredibly useful in general practice - but we recognise potential limitations

“They are a cheap and convenient way to get important messages to patients and one area that we have seen particular benefit is in reducing missed appointments through sending out text reminders.

“However, we recognise the potential security limitations of texting especially to people who share their phones and GP practices will only send text messages to patients if they have given us permission to communicate with them in this way. In the main, we find our patients welcome this approach.

“If we need to get in touch with patients with sensitive information, such as test results that need further follow up, we would prefer to do this face to face or over the phone – but a text message can still be a useful prompt for a patient to contact the surgery to arrange this.”

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